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Identity Theft Repair Program- CYBERSCOUT (Formerly IDT911)

If your identity is stolen, it’s natural to feel overwhelmed. To become panicked. Just Breathe

If you have one of the following accounts from F&M Bank:

  • Passbook or Christmas Club Savings Account
  • Individual Retirement Account
  • Health Savings Account
  • Certificate of Deposit
  • Money Market Account
  • First Free Checking
  • Basic Checking
  • Personal Checking
  • Senior Checking
  • Premier Checking

We already have you covered with our Identity Theft Repair program, CYBERSCOUT.

CYBERSCOUT Fraud specialists will help you navigate risks, fight fraud and keep peace of mind.

CYBERSCOUT will help you learn about evolving identity theft risks threatening you and your family.  Rely on fraud specialists who work behind the scenes to help resolve frustrating and time consuming fraud. Gain peace of mind so you can focus on living your life.

If you think that you have become a victim of identity theft you can do one of the following:

The IDT911- Identity Theft Repair program offers four different categories of assistance; Proactive Services, Document Replacement, Fraud Services and Educational Resources. These services are outlined below:

Proactive Services

Personal, unlimited access to a fraud specialist to resolve issues such as:

Travel Risk
Replace lost or stolen identification, passports, visas, and other documents with our help no matter where you are in the world.

External Breach Support
Get support when your personal information is exposed by an employer, retailer, or any other third-party organization.

System Protection Support
Receive assistance before and after a personal computing device, such as when a desktop, tablet or smartphone is compromised.

Email Identity Support
Helps thwart, detect and recover from email hacking that can lead to fraud. Plus, we help manage your identity and privacy in online communications.

Phish Assist
Fight phishing scams that entice you to divulge personal data. Draw on our detection and recovery support to stay secure.

Document Replacement

Whenever you need guidance replacing lost, stolen or destroyed identification such as: Passports, Credit or Debit Cards, Driver’s Licenses, Social Security Cards, Medicare/Medicaid Cards and Birth Certificates.

Fraud Services

Monitoring and protection from evolving threats, including:

Financial Identity Theft
Regain financial stability after thieves take over existing financial accounts or open new accounts and run up debt in their name.

Tax Identity Theft
Protect your identifying information after criminals use it to file a false return or steal your refund.

Utility Identity Theft
We help you untangle difficult-to-resolve identity theft used for pricey cable services, power bills and more.

Payday Loan Identity Theft
Recover your credit and good name with our assistance after criminals use your information to take out high-interest loads and then stick you with the bill.

Government Benefits Identity Theft
Helps safeguard government benefits from thieves who can disrupt your life by depleting unemployment, child support, or Social Security benefits.


Educational Resources

For more information to learn more about identity theft and how you can keep your identity secure visit CyberScout Knowledge Center.




ATTENTION - F&M Bank provides the following links for your information and convenience. F&M Bank does not control nor is it responsible for the content of these sites, nor does it guaranty the product(s) or service(s), or endorse the viewpoint or actions of the site owner. The bank is not liable for any failure of the product(s) or service(s) advertised on the site nor does the bank gain financially by providing these links. The privacy policy may be different from that of the bank. These sites may provide less security than the bank website.